Customer Feedback and Testimonials

We are always grateful to receive your comments about your experiences with TimeTools products and services. Whether it’s good or bad, a complaint or praise we benefit from listening to you so that we can improve what we do.

 

Just installed our first SR9210. We were quite surprised about the craftsmanship and quality of the product. The software seems to be engineered very well too. We were able to complete the set-up within a time frame of one hour from first power on to full configuration – and we wrote the documentation for our configuration in parallel. We are using GPS, DCF-77 and three ntp.org pools for fail-over reasons. Did some fail-over tests too – everything worked as expected. If anyone asks me for advice on a ntp time server, my answer will be: go to TimeTools and place your order. Thank You very much.
Matthias Petz,
ICT Systems Engineer and Project Manager
Strüby Konzept AG, Sweden

 

Product: SR9860D Dual LAN NTP Server c/w TCXO
How would you rate your opinion of TimeTools? Very High
How would you rate your opinion of our products? Very High
How willing are you to recommend our products to others? Very Willing
Feedback: Not only has the TimeTools product performed as advertised but it is also cost-effective. Outstanding customer support. What more could anyone want???
Mark Weston
Control Systems Programmer
Carollo Systems, USA

 

I just wanted to compliment your company on the product (SR9750). The thing runs rock solid, and it’s far less costly than some of the more well known dedicated GPS-NTP servers. If anyone asks me for a recommendation, I’ll pass them your way.
Chris Taylor,
IT Manager,
Nanshu Densetsu, Japan

 

The radio clock will be used to distribute time synchronisation packets around the network in the mission control systems. There are several sites, and many computers involved in monitoring and control, and it is vital that they all have a very good time correlation. As there are multiple time zones on Earth involved, as well as Mars local time, and spacecraft time, everything is coordinated using UTC. We have previously experienced problems synchronising using internet servers, so a local time source derived from the Rugby signal is the easiest solution.
Flight Operations Team
National Space Centre, UK

 

Product: SR9210
How would you rate your opinion of our company? Very High
How would you rate your opinion of our products? Very High
How willing are you to recommend our products to others? Very Willing
Feedback: First time we ask for support from their webpage, there was answer very fast, and the support was excellent, very good company to deal with. The products are like no other, they do the job very good, and the security is good on the products, as they need to be. We just ordered 2 more timetools thru our dealer Atea A/S.
Glenn Nicolai Frost Møller,
IT-Specialist,
Danish Defence IT Agency, Denmark.

 

Product: SR9210
How would you rate your opinion of our company? High
How would you rate your opinion of our products? High
How willing are you to recommend our products to others? Willing
Feedback: SR9210 purchased to replace an old TimeTools Windows XP based device which has been running for years. Very fast delivery, installation a breeze, had it all up and running within an hour.  Now syncing all servers and devices to the unit.  Would recommend it.
David Unwin,
IT Consultant,
Carlisle College, UK.

 

Product: SC Series NTP Server
How would you rate your opinion of our company? Very High
How would you rate your opinion of our products? Very High
How willing are you to recommend our products to others? Very Willing
Feedback: “NHR was looking for a dedicated time sever as the Charity does not have direct internet access at the studio. We needed to have our PCs on the LAN synchronized to the correct time to enable the 24-hour broadcasting service (using PSquared’s Myriad suite) to run to time.
TimeTools provided excellent pre-sales advice, making suggestions based on our needs, rather than what they wanted to sell us. The SC Series NTP server is a very high quality product which has so far proved 100% reliable. TimeTools continues to provided occasional after-sales support when required which is the measure of a good company.
We would not hesitate to recommend Time Tools to anyone in the public, private or voluntary sector and we were delighted to buy British!”
Iain Miles
Station Director
Northumberland Hospital Radio, UK

 

Product: 4-Digit Ethernet NTP Clock.
How would you rate your opinion of our company? Very High.
How would you rate your opinion of our products? Very High.
How willing are you to recommend our products to others? Very Willing.
Feedback: “I have just added a number of NTP wall clocks to our network in our operations office. They were easy to set up and get going and work a treat. Excellent product.”
Aviation Metrology , 
International Airport – UAE

TimeTools specialises in providing NTP Servers, Time Servers, Synchronized Time Displays and other computer timing solutions to organisations world-wide, including USA, UK, Japan, France, Germany, Italy, Spain, Portugal, Netherlands, Ireland, Sweden, Norway, Australia, Middle East and Africa. TimeTools customer reference list includes a number of prestigious companies, including: Rolls Royce, Shell, Siemens, Nokia, NASA, Bank of England, BAe Systems, British Telecom, Motorola, Coca-Cola, BBC, Inland Revenue, HMGCC and more.